How to Become a Patient-centric Practice

Henry* was in the hospital yet again. A now-seasoned diabetes patient, Henry still struggled to maintain healthy blood-glucose levels. As his healthcare providers tried to understand what was going on, their first thought was that Henry simply wasn’t complying with their instructions. But Sarah, a new nurse in the hospital’s emergency department, took a different … Continue reading How to Become a Patient-centric Practice

How to Get the Doctors in Your Office to Compete for Highest Customer Satisfaction

Remember the report cards of your elementary school days? Sometimes they showed exactly the good grades we expected. Sometimes they pleasantly surprised us with the good news they carried. And sometimes they unpleasantly surprised us with grades we definitely didn’t want to write home about. SocialClime gives out report cards, too. But unlike those from … Continue reading How to Get the Doctors in Your Office to Compete for Highest Customer Satisfaction

How Your Online Reviews Affect Your Search Rankings

93 percent of all buying decisions begin with an online search. We’ve all participated in this online search phenomenon. Despite the thousands of hits vying for our attention, we’re not likely to click on anything below the top few results. In fact, the top result in a Google search gets 33 percent of the traffic. … Continue reading How Your Online Reviews Affect Your Search Rankings

Reasons To Not Use An iPad To Collect Patient Feedback

We are often asked if using an iPad in the office to collect patient surveys, feedback and reviews is a good idea. While SocialClime can be used to deliver patient experiences like these on an iPad, we would never recommend do so. Here are the top 5 reasons to invite your patients to leave reviews from … Continue reading Reasons To Not Use An iPad To Collect Patient Feedback